Resources
“Beginning July 16, 2022, 988 became the new three-digit dialing code connecting people to the existing National Suicide Prevention Lifeline, where compassionate, accessible care and support is available for anyone experiencing mental health-related distress—whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress. People can also dial 988 if they are worried about a loved one who may need crisis support.
When calling 988, callers first hear a greeting message while their call is routed to the local Lifeline network crisis center (based on the caller’s area code). A trained crisis counselor will answer the phone, listen to the caller, understand how their problem is affecting them, provide support, and share resources if needed. If the local crisis center is unable to take the call, the caller will be automatically routed to a national backup crisis center. The Lifeline provides live crisis center phone services in English and Spanish and uses Language Line Solutions to provide translation services in over 250 additional languages for people who call 988.
Chat (English only) is available through the Lifeline’s website https://suicidepreventionlifeline.org/chat People seeking chat services will be provided a pre-chat survey before connecting with a counselor that identifies the main area of concern. Text (English only) is available through 988. When someone texts to 988, they will be responded to by a group of Lifeline crisis centers that respond to chat and text.”
“Since 1979, NAMI Chicago has fought for families and individuals impacted by mental health conditions. NAMI promotes community wellness, break down barriers to mental health care and provide support and expertise for families, professionals and individuals in Chicago and beyond.”
NAMI Helpline: 833 -NAMI -CHI (626-4224)
EMERGENCY/
CRISIS RESOURCES
National Suicide Prevention Lifeline (24 Hours) - 1 (800) 273-TALK (8255)
Screening, Assessment, and Support Services (SASS) - 1 (800) 345-9049
Welcoming Center - (773) 561-5809
Rape Victim Advocates (RVA) - 1 (888) 293-2080
National Domestic Violence Hotline (24 Hours) - 1 (800) 799-SAFE (7233)
Crisis Text Line (24 Hours) - Text “HELLO” to 741741
Veterans Crisis Hotline (24 Hours) - 1 (800) 273-8255
Rape, Abuse & Incest National Network (RAINN) (24 Hours) - 1 (800) 656-4673
National Sexual Assault Hotline (24 Hours) - 1 (800) 656-HOPE (4673)
The Trevor Project for LGBTQ+ Youth - (866) 488-7386
Elder Abuse Hotline (24 Hours) - (800) 252-8966
IL Dept of Aging - (312) 744-4016
